Y'all...my blog has arrived! I am honored to post my first guest blog entry. Please enjoy this article written by Betty Mills, human resource extraordinaire and money-saving guru!
My idea for saving money approaches the subject from the back side. Rather than collect coupons, which I never seem to be organized enough to pull off, I have had success complaining about things that don’t work. Websites have made this easy. In the olden days we had to take pen in hand and write a letter to complain. Now it’s so easy and it only takes a minute or so. I’ll give you two recent examples that I encountered personally:
I am a fan and avid consumer of Lean Cuisine brand frozen lunches, although you certainly couldn’t tell it by looking at me. A couple of months ago, on the recommendation of my sister, who is apparently taste bud challenged, I purchased a “Smart Ones” frozen dinner. Take it from me, you’ve never had such horrible meat loaf. In the past I would have written this off as a bad experience, but instead I sat down in front of the computer and emailed Smart Ones to complain. I didn’t get ugly, just stated that I was disappointed with the taste and threw it away without finishing it. A week later I received a nice note of apology and four coupons for free dinners. Theoretically these would be worthless, I know, but I’m holding out hope that their stuffed peppers are better!
Then, a week or so ago, I noticed that some uninvited guests had moved into my pantry. Living on a farm, you get used to this cold-weather ritual: all the little critters that normally live in the fields move into the house at the first sign of cold weather. So I trekked off to Walmart for mouse traps. The only kind they carried were made by Victor, a very old manufacturer of mouse traps, but they were a new model that uses fake bait instead of the time-tested piece of cheese we all know and love. So I bought four of them, assuming that Victor Mouse Trap Company knows more than I do about mice. No so. After three days I had not caught one mouse. So I emailed Victor and told them of my bad experience. The next morning I had an email from them stating that they were sending me four new mouse traps of the old kind that actually work. Voila – in two days I was a mouse-killing machine.
My recommendation is to save coupons, take advantage of sales and on-line specials, and do all those other wise things to save money. But don’t forget to complain when you’re unhappy with a product. Most companies are anxious for your goodwill and satisfaction and will do what it takes to make you happy.